Job Description: Office Manager for Dock Building & Restoration Business

Position Title: Office Manager
Location: Murphy Maritime LLC., Coeur d'Alene, Idaho
Reports To: Business Owner/General Manager
Employment Type: Full-Time

Overview:

We are seeking a highly organized and proactive Office Manager to join our dock building and restoration company. The ideal candidate will be responsible for managing the day-to-day administrative operations, ensuring smooth communication between clients, suppliers, and the field team, and overseeing financial and project-related documentation. Experience in construction or marine-related industries is a plus but not required.

Key Responsibilities:

1. Administrative Management:
   • Serve as the primary point of contact for all incoming communication, including phone calls, emails, and in-person inquiries.
   • Maintain organized filing systems (digital and physical) for project documents, permits, contracts, and client records.
   • Coordinate office logistics, such as ordering supplies and managing equipment maintenance.
2. Client Relations:
   • Handle initial client inquiries and schedule site visits for estimates and consultations.
   • Ensure timely and accurate communication with clients regarding project updates, timelines, and any issues.
   • Assist in preparing quotes, contracts, and follow-up communications with clients.
3. Project Coordination:
   • Support project managers and field teams by preparing and distributing work orders, schedules, and updates.
   • Track project progress and assist in ensuring that all deadlines are met.
   • Liaise with local authorities to manage permitting processes and compliance documentation.
4. Financial Administration:
   • Manage invoicing, accounts payable, and receivable.
   • Assist with payroll processing and employee time tracking.
5. Human Resources Support:
   • Maintain employee records, including time-off requests, certifications, and training documentation.
   • Assist with onboarding new hires, including managing paperwork and orientation.
   • Ensure compliance with company policies and procedures.
6. Office Operations:
   • Develop and implement office policies and procedures to improve efficiency.
   • Oversee office cleanliness and organization.
   • Manage relationships with vendors, including suppliers, service providers, and contractors.

Qualifications:

• Experience:
  • Minimum of 2-3 years of experience in office management or administrative roles. Experience in construction, marine, or restoration industries is a plus.
  • Proficiency in Quickbooks helpful.
• Skills:
  • Excellent organizational and multitasking abilities.
  • Strong written and verbal communication skills.
  • Ability to manage and prioritize a variety of tasks in a fast-paced environment.
  • Basic knowledge of bookkeeping and payroll processes.

Compensation & Benefits:

• Competitive salary based on experience.
• Health insurance, paid time off, and other benefits (as applicable).
• Opportunities for professional development and growth within the company.